Care Quality Commission rate Doncaster care home as ‘inadequate’ for fourth time in a row

A Doncaster care home has been rated inadequate for the fourth time in a row by the Care Quality Commission (CQC) after a surprise inspection in December.

The Victoria Lodge Residential Care Home on Thorne Road was visited by two inspectors from the CQC for the fourth time in the past year.

In their report, the CQC seek to answer five main questions in each of their reports – whether the service is safe, effective, caring, responsive and well-led.

While the report states that improvements had been made since the last inspection, it found that both the effectiveness of the service and the leadership at Victoria Lodge were inadequate, while the other three issues “required improvement”.

It was discovered that the registered manager had left last year and that the new manager, who had been in post for six months, had failed to register with the CQC in that time.

Victoria Lodge proves care to elderly people and people with dementia. It can care for up to 24 people at a time, although only 12 people were using the service at the time of the inspection.

The care home has been placed in special measures, which means it will be kept under review and re-visited again in six months.

See the full report here: